How do I manually add funds to my VHT Callback cloud account?

Manually adding account funds

Step 1: Login to your VHT Callback® cloud instance by going to callback.vhtcx.com.
Step 2: Click on your email address in the upper right hand corner.
Step 3: Click on Account.

Step 4: Click the Add Funds button located under account balance.

Step 5: Select the Amount to add ($USD).
Step 6: Using the dropdown menu, select the Payment method to use.
Step 7: Click the Confirm button. You should see your account balance increase by the amount added in step 5.

How do I enable Auto Pay for my VHT Callback cloud account?

Enabling auto pay

Step 1: Login to your VHT Callback cloud instance by going to callback.vhtcx.com
Step 2: Click on your email address in the upper right hand corner.
Step 3: Click on Account.

Step 4: Select Enable Auto Top Off? to enable auto pay.
Step 5: Add the Minimal Balance dollar amount to top off your account when the balance reaches this number.
Step 6: Enter the Top Off Amount in dollars to increase the account balance by when the minimum balance amount is reached.
Step 7: Click Save Changes.

How do I receive account balance notifications?

Receiving account balance notifications

Step 1: Login to your VHT Callback cloud instance by going to callback.vhtcx.com
Step 2: Click on your email address in the upper right hand corner.
Step 3: Click on Account.

Step 4: Select the Receive an email reminder when my balance goes below: option to begin receiving email notification reminders.
Step 5: Enter the threshold amount in dollars in the space provided.
Step 6: Click Save Changes.

How do I add a payment method to my VHT Callback cloud account?

Adding a payment method

Step 1: Login to your VHT Callback cloud instance by going to callback.vhtcx.com
Step 2: Click on your email address in the upper right hand corner.
Step 3: Click on Account.

Step 4: Click the Add a Payment Method button located under the Credit Card Information section.

Step 5: Add the following information.

  • Email address associated with the credit card.
  • First and last name as seen on the credit card.
  • Street address associated with the credit card
  • City associated with a credit card.
  • Zip code associated with the credit card.
  • Country of the credit card.

Step 6: Click Payment Info.

Step 7: Enter your credit card number in the space provided.
Step 8: Enter the expiration date of your card in the MM/YY format.
Step 9: Enter the CVC code found on the back of your card.
Step 10: Click the Add This Payment Method button.

You should now see the added payment method to the Credit Card Information list.

How do I assign a credit card as the default payment option?

Assigning a default credit card

Step 1: Login to your VHT Callback cloud instance by going to callback.vhtcx.com.com
Step 2: Click on your email address in the upper right hand corner.
Step 3: Click on Account.

Step 4: Under the Credit Card Information Section, find the card you want to change as default and click the Use as Default button.

How do I remove a credit card from my account?

Removing a credit card

Step 1: Login to your VHT Callback cloud instance by going to callback.vhtcx.com
Step 2: Click on your email address in the upper right hand corner.
Step 3: Click on Account.

Step 4: Under the Credit Card Information section, find the card you want to delete and click the Remove button.

NOTE: If a default credit card is removed, another credit card will be assigned as the default. When all credit cards are removed, no top-off or manual amount additions are possible.

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