The VHT Callback® cloud instance provides notification emails for system alerts. Users can subscribe to receive these alerts by checking the opt-in box found in their profile.

If not subscribed, click the Bell icon to see notifications. Click Show all alerts to see a complete list awaiting acknowledgement, or type in the address bar to view them on a single page.

Click acknowledge to remove the notification from the page.

Alert Messages

The following actions will trigger an alert notification:

NOTE: A message is sent whenever an alert is triggered, unless the following occurs: (1) An alert message has already been sent in the last 30 minutes for an event type on the same Call Target, or (2) A user has acknowledged the event type which will suppress email notifications for 24 hours for that event type on that Call Target.

New to the VHT Callback cloud product? Get started here.

Continue Reading

Read about VHT Callback cloud instance account management. The Account Management screen allows you to see your available account balance, choose to enable the top off feature, sign up for account balance notifications, and update, add, or remove credit card information.